White Papers / Thought Leadership

Case Studies wtih Intel® vPro™ Processor Technology
Charles H. Le Grand
Mark Salamasick

Abstract: We reviewed compiled, and discussed the results from ten pilot implementations of the new Intel vPro™ technology based PCs at leading companies in a number of industries including: Energy, Financial Services, Forrest Products, Health Care, and News Media. Our observations and data came from pilot deployments conducted by EDS (Electronic Data Systems), a large IT services provider supporting millions of PCs worldwide.
Through our observations, discussions, and review of the pilots we were able to quantify a number of key benefits enabled by this new technology. The Appendix summarizes the improvements in key performance areas enabled by the technology. We captured significant statements made by current clients and non clients of EDS involved in the pilot deployments. This report helps provide a better understanding of the impact Intel vPro processor technology can contribute to the enterprise.
Throughout the pilots we saw time and again enthusiasm born of the realization that Intel vPro processor technology will provide real value in cost reductions through significant improvement in PC availability for inventory and updates, reduced PC downtime increasing user productivity, and greatly improved techniques for diagnosing and repairing hardware and software problems. The ability to access and remotely turn the PC on at any time for management tasks in itself opens opportunities to solve many problems – as you will see. Although we did not specifically measure benefits in reduced power consumption, everyone recognized the problem of whether to turn off the PC at the end of the work day is now solved along with the many other issues resulting from PCs being unavailable during off hours and/or applying updates during working hours. The quote below from an EDS technician on the project sums up the experience.

“Customers who see Intel® vProTM processor technology demonstrated during the pilots are routinely experiencing what we call ‘wow moments.’ That's the point at which they realize just how much they will benefit from the capabilities enabled by these new business PCs.”

EDS Pilot Test Team

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